State-of-the-Art Customer Experience
Océ's new, 18,000 square foot Customer Experience Center, opened July 22 in Boca Raton, Florida is inspired by one of the company's core values: Customer First.
"Every
inch of the Océ Customer Experience Center underscores our commitment
to this value," said Joseph D. Skrzypczak, President and CEO, Océ North
America. "We built the Océ Customer Experience Center to anticipate and
respond to the tough document challenges that customers face every day,
extending our highly successful approach to customer engagements. "
Personalized, Interactive, Productive
The
facility is designed to deliver customized visits, live technology
demonstrations, and professional services to help customers understand
how Océ technology can increase productivity, achieve new process
efficiencies, reduce costs, and grow profits. The center provides Océ
customers and prospects with hands-on access to the company's full line
of digital printing hardware and software innovations for office,
digital print centers, transaction environments, graphic arts, and wide
format printing; more than 60 systems and software solutions in all.
Customers and prospects are able to see the latest products, test their
own applications, and gather information for more informed
decision-making including:
- Demonstrations by feeding and finishing partners
- Application and substrate testing
- Collaboration with experts on application development
- Workflow analysis and design
- Delivery of professional consulting services
- Staging of workflow and equipment solutions
"The Océ Customer Experience
Center demonstrates exactly what Océ innovations can do for customers'
businesses, supports them in developing their document strategies, and
provides insight into how they can leverage advanced technology to grow
their businesses," said Tom Lee, Director of Customer and Sales
Programs, Production Printing Systems. "Our mission is to provide a
personalized, interactive experience that is informative, productive
and enjoyable for our guests,"
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Océ helps the people who make our world. Companies everywhere use Océ technical documentation systems in manufacturing, architecture, engineering and construction. Each week, high-speed Océ printing systems produce millions of transaction documents such as bank statements and utility bills. And in offices around the world, people use Océ professional document systems to keep the wheels of business and government turning. Océ is also at work in publishing on demand, newspaper production and wide format color for spectacular display graphics. It all helps our professional customers go 'Beyond the Ordinary' in printing and document management.
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